About Us |
FAQ
| Company information |
Q: Are you a manufacturer?
A: Yes, We are a professional factory, founded in 1964, specializing in the production of breathable film/textile in Q: Can we visit the factory?
A: Yes, welcome to visit us!! Our factory located in Lukang Industrial Park, Taiwan.
Q: What's your main products?
A: We focus on breathable film/textile. We laminate with many kinds of materials (nonwoven, paper woven and so on). Q: When does your company established?
A: Our Company was established on 1961 for chemical products and further extends on Extrusion Microporous film at Changhwa 1998.
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| Quality Control |
Q: How do you grantee your quality?
A: 1. Our factory has certificated with ISO 9001, ISO 14001 , Halal certificate, we produce according to these standard Q: What's the warranty?
A: Normally 1 year warranty, if storage, handling, converting was properly at customer end.
Q: Is your product good quality?
A: Yes, we provide/supply our customers with best and stable quality, the quality always meet the physical standard
which meet customer desire. |
| Product information |
Q: What is the width?
A: We can supply width from min. 80mm to max. 2050mm.
Q: How about the film color?
A: The regular colors are White, Green and Blue. Other colors are also available.
Q: How about the film printing?
A: We have excellent 4 colors (Red/Blue/Yellow/Black) printing machine which print photo-like design on the film.
Q: Is customized available?
A: 1) Film performance: Yes, we can follow customer's demand to change condition on resin or machine to meet customer required. Q: Can you print my logo or name in packing?
A: Yes, we can do that.
Q: What's the process to confirm our printing design ?
A: 1. Please send your design file (ai, pdf, jpg) to us. Q: Do you have Deep Emboss Film?
A: Yes, we have Deep Emboss film from 20gsm to 100gsm.
Q: Why Kae Hwa can produce lowest basic weight PE breathable film(10gsm) in the market?
A: We have over 50 years experiences in chemical background, this are supporting us to produce the PE breathable Q Does laminated fabrics are weak on tensile strength because of they are thinner or lighter ?
A:No, it would not. The Non-woven 30gsm are using on both 43gsm and 63gsm laminated quality, the strength |
| Sample information |
Q: Can I get free sample sheet ?
A: Yes, sample sheet is free and can be ready within 3-5 days.
Q: Can I get free sample roll ?
A: We can supply 1 sample roll in free, but the courier charge shall respond by customers.
Q: Can I get free sample roll with printing of my design.
A: After you pay the printing cylinder charge and confirm design process, we can supply 1 roll free of charge, but the Q: How about the cost for printing cylinder on my design? Can I get it for free?
A: 1 color cylinder cost US1,800 and it require to be prepaid before we do this cylinder. The cylinder charge will refund if |
| Price information |
Q: How can I get the price?
A: Please give us clear details of products. We will follow your specification to quote best price to you. If you are very Q: Why your price is not cheaper than other competitor?
A: In fact, some competitors do 1 time business. They supply good quality on sample sheet/roll, but they use a lot of Q: Can I get a discount?
A: Discount depend on customer's payment terms, order quantity, order specification...and so on.
Q: What Competitive price you can offer?
A: As a supplier, we deeply understand what customer is concern. We always offer the very competitive price without quality compromise. |
| Order information |
Q: What's the order process?
A: a. Inquiry--- Provide your detail requirement and it will help us to provide sufficient information for your understand Q: What's the payment term?
A: We accept 100% irrevocable L/C or T/T 30% down payment and 70% balance against the copy of B/L.
***Old clients with very good credit would enjoy better payment terms!*** |
| About Packing, shipping, MOQ |
Q: How about the lead time for the mass production?
A: It depends on your order item and quantity. It normally take around 4-6 weeks after confirm PI or PO received. The
earlier delivery is negotiable.
Q: What is your MOQ?
A: Different item has different MOQ. First order and other item are negotiable.
1) Back sheet or Diaper textile: 1 color need 3tons; 2 colors need 5 tons
2) White Coverall textile: 50,000/m2
3) Colors Coverall textile: 75,000/M per color
4) Film: 160,000/m2 per color
5) Desiccant cover textile: 10,000/m2
Q: How is your products packaged ?
A: All paper core is 3". Black pure plastic bag pack the roll-goods. Barcode label will stick on the outside of each roll. If
roll width is small, we will load 3/4 layers per pallet with Fumigation certificate.
Q: Do you have products in stock ?
A: Normally we produce most exactly quantity base on customer's order. We don't keep any stock in warehouse, but
we do appreciate customer provide their forecast in advance.
Q. Can I have door to door service?
A: Yes, you can. We can provide door to door service if there is require by customer.
Q: What about the shipping methods?
A: EXW, FOB, C&F, CIF, Air cargo are all available.
Q: How many quantity of diaper backsheet can load per container?
A : Depends on item, width and length. We normally load as follows :
For Sleepy1812TA/1812TA-P/1512TA/1512TA-P : 2700 meters per roll , 12-16 rolls/pallet, width from 260-380mm
For Sleepy1312TA/1312TA-P/1012TA/1012TA-P : 3000 meters per roll , 12-16 rolls/pallet, width from 260-380mm
*20 FCL can take about 240-260rolls. *40HQ FCL can take about 560-600rolls.
***Other spec. is negotiable***
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| Other information |
Q: Do you offer distributorship?
A: Yes, partnership are most welcome, but it depends on what products and area. Please contact us for further
information.
Q: Is Consultation available ?
A: Consultant always our pleasure if any require regarding our products, materials from customer, we will happy to help.
Q: I don't have clear product specification. I just have a piece of sample. Can I get further information from you?
A: Please send sample (sample size over A4 ) to us and describe your requirement. After receive your sample, we will
have this sample analysis by our lab. We will share the report with you and suggest you the most similar or even
better item for your further.
Q: I had bad experience with other supplier, how can I make sure you will make it right?
A: Long business relationship should base on a mutual trust by each both parties, we always promise to provide our
best service to any of our customer; Or you can order to us by Alibaba Trade Assurance, if anything goes wrong
Alibaba will protect you.
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